Privacy Policy
Last Updated: 13 August 2026
Rubbish Removal Lewisham SE13 respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information may be collected through our website and when you contact us about our services.
1. Who We Are
Rubbish Removal Lewisham SE13
28 Lewis Grove
London SE13 6BG
Tel: 020 3369 0637
Email: office@lewishamrubbishremoval.co.uk
For questions about this Privacy Policy or the use of your personal information, please contact us using the details above.
2. Information We May Collect
Depending on how you contact us, we may collect information such as:
- Your name
- Telephone number
- Email address
- Collection address
- Details about the waste or clearance required
- Photographs supplied for quotation purposes
- Booking and service information
- Messages or other information you provide when contacting us
We only request information that is reasonably relevant to providing or discussing our services.
3. How We Use Your Information
We may use your information to:
- Respond to enquiries
- Prepare quotations
- Arrange rubbish collections
- Communicate about bookings
- Provide and manage our services
- Handle payments where applicable
- Respond to customer questions or complaints
- Maintain business and service records
- Improve our website and services
- Meet legal and regulatory obligations
4. Sharing Your Information
We do not sell personal information to third parties.
Where necessary, information may be shared with trusted service providers who help us operate the website, communicate with customers, process payments or provide our services.
We may also disclose information where required by law or where necessary to protect our legal rights.
5. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including fulfilling bookings, maintaining business records and meeting legal obligations.
The exact retention period may depend on the type of information and why it is being retained.
6. Website Cookies
Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage or support website functionality.
The cookies used will depend on the technologies installed on the website. Where consent is required for non-essential cookies, appropriate controls should be provided.
7. Third-Party Services
Our website may use third-party services such as website hosting, analytics, contact forms, maps or other online tools.
These providers may process limited information when their services are used. Their own privacy policies may also apply.
8. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
9. Your Privacy Rights
Depending on the circumstances, you may have rights concerning your personal information, including the right to request access to information we hold about you and to ask for inaccurate information to be corrected.
You may also have other rights under applicable data protection law.
To make a privacy-related request, contact us at:
office@lewishamrubbishremoval.co.uk
10. Changes to This Privacy Policy
We may update this Privacy Policy when our services, website technology or legal requirements change. Any updated version will be published on this page.
11. Contact
If you have questions about how we use your personal information, please contact:
Rubbish Removal Lewisham SE13
28 Lewis Grove
London SE13 6BG
Tel: 020 3369 0637
Email: office@lewishamrubbishremoval.co.uk